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Knowledge Base

Frequently Asked Questions

Answers to common questions about Football Compass.

01

Is Football Compass licensed and regulated to accept bets from my country?

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Yes. Football Compass operates under a licence from the UK Gambling Commission and a separate licence from the Malta Gaming Authority, which cover most UK and EU customers. If your country is not listed among the permitted jurisdictions, you will be blocked from creating an account. The current licence numbers are shown in the site footer and can be verified on the respective regulator’s website.

02

How does Football Compass generate its match predictions and odds?

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Football Compass combines historical data, team performance metrics, player stats, and algorithmic models to produce a probability estimate for each outcome. The odds are derived from these probabilities and are adjusted in real time to reflect market activity, injuries, and weather conditions. A team of analysts reviews the model output daily to ensure the odds reflect current information.

03

What are the wagering requirements for the Football Compass welcome bonus?

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The welcome bonus is a 100% match up to $200 with a 35x playthrough requirement on the bonus amount only. You must clear the wagering within 30 days of activation, and only bets placed on odds of 1.50 or higher count toward the requirement. Withdrawals are locked until the condition is satisfied.

04

How do I verify my account to withdraw funds from Football Compass?

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After registration, you’ll be prompted to upload a government‑issued photo ID and a recent proof of address, such as a utility bill. The verification team usually processes documents within 24 hours; once approved, all withdrawal options become available. If the documents are rejected, you’ll receive an email explaining the issue and the steps to resubmit.

05

Does Football Compass offer responsible gambling tools, and how can I set deposit or loss limits?

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Yes. In the ‘My Account’ section you can set daily, weekly, or monthly deposit caps, loss limits, and session‑time reminders. Once a limit is saved, it takes effect immediately and can only be increased after a 24‑hour cooling‑off period. Self‑exclusion options are also available for longer breaks, ranging from one month to permanent closure.

06

What happens to my bet if a World Cup match is postponed or canceled?

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If a match is postponed and rescheduled within the same tournament window, the bet remains open until the new date is played. Should the match be canceled or abandoned without a reschedule within 48 hours, the stake is refunded to your account. Bets on markets that have already been decided, such as “first goal scorer,” are settled based on the result at the time of abandonment.